Cyber insurance management: Trends, best practices, and practical guidance for CISOs

Cyber insurance is evolving rapidly; CISOs must align cybersecurity strategies with policies to mitigate risks and secure resilience.

As cyber threats continue to evolve, cyber insurance has become a vital risk management tool for organizations. The world of cyber insurance is still in an evolving state, in short, insurance companies are still trying to figure this out. And that means there’s a little to no chance that those within an organization responsible for cyber insurance and its impact on cybersecurity strategy and execution can clearly understand exactly how policy can and can’t help you. This article explores the latest trends in cyber insurance, outlines best practices for effective policy management, and provides actionable advice for CISOs to align cybersecurity strategies with insurance requirements.

Cyber insurance has rapidly shifted from being an optional safeguard to a critical component of enterprise risk management. As threat landscapes expand, CISOs must adopt proactive strategies to align cybersecurity efforts with insurance coverage. Effective cyber insurance management requires understanding current trends, implementing best practices, and ensuring policies provide comprehensive protection.

Latest trends in cyber insurance

1. Increased premiums and stricter underwriting

  • Due to the surge in ransomware attacks and data breaches, insurers have become more selective, often demanding evidence of robust security controls before providing coverage.Insurers also evaluate organizations’ risk profiles by analyzing their external attack surface risk scores.
  • Expect detailed assessments of endpoint security, identity management, backup strategies, and incident response capabilities.

2. Expanded coverage for emerging threats

  • Modern policies are evolving to include coverage for:
    • Ransomware payment & recovery costs
    • Business email compromise (BEC) incidents
    • Supply chain attacks
  • Coverage for legal, forensic, and public relations expenses is also gaining traction.

3. Integration with risk management platforms

  • Insurers increasingly encourage or require integration with continuous monitoring tools that provide real-time security insights.
  • This ensures policyholders maintain ongoing compliance with security best practices.

4. Focus on regulatory compliance

  • Insurance providers are aligning policies to support compliance with frameworks like GDPR, NIS2, and SEC Cybersecurity Rules to mitigate legal risks.

5. Growing role of incident response services

  • Cyber insurance now often includes access to dedicated incident response teams, crisis communication experts, and digital forensics specialists.

Cyber insurance is no longer optional—it’s a strategic tool that must align with security practices to minimize financial exposure.

Best practices for effective cyber insurance management

1. Conduct a cyber risk assessment

  • Map your organization’s assets, data flows, and critical systems to identify vulnerabilities.
  • Quantify potential financial risks associated with data loss, downtime, and legal repercussions.

2. Align security controls with insurance requirements

  • Implement core security measures such as:
    • Multi-factor authentication (MFA)
    • Endpoint detection & response (EDR)
    • Immutable backups
    • Patch management & vulnerability scanning

3. Maintain detailed documentation

  • Maintain records of your organization’s security policies, risk assessments, and incident response plans.
  • Insurers often require documentation during underwriting and post-incident claims evaluation.

4. Define clear coverage scope

  • Understand exclusions, sub-limits, and payout conditions.
  • Ensure coverage extends to:
    • Data breaches
    • Third-party liabilities
    • Business interruption losses
    • Legal expenses

5. Establish an incident response plan

  • Develop and test your organization’s incident response plan to ensure a rapid and organized response during a cyber event.
  • Designate clear roles and responsibilities for communication with insurers post-incident.

6. Involve legal and finance teams

  • Collaborate with legal and finance teams to evaluate potential liabilities, understand regulatory requirements, and validate policy coverage.

7. Regularly review and update policies

  • Cyber risk profiles change as organizations expand their digital footprint.
  • Review policies annually to ensure coverage remains aligned with evolving risks and regulatory changes.

8. Conduct tabletop exercise –

  • Conducting annual tabletop exercises can help reduce cyber insurance costs.
  • Insurers often inquire whether organizations perform these exercises.
  • Tabletop exercises ensure that the security team, IT team, and senior management are well-prepared to handle cyberattack situations.

Practical advice for CISOs

1. Engage with insurers early

  • Establish proactive dialogue with insurers to understand their security expectations and improve your organization’s risk profile before policy renewal.

2. Leverage security frameworks

  • Adopt recognized frameworks such as NIST, ISO 27001, or CIS Controls to demonstrate strong security practices. Insurers may offer reduced premiums for well-documented controls.

3. Invest in security awareness training

  • Phishing and social engineering remain common attack vectors. Ensuring employees are well-trained can reduce risks and improve insurer confidence.
  • Deepfake technology has emerged as a leading attack vector.
  • Scammers are increasingly leveraging deepfakes to deceive individuals and organizations.

4. Clarify third-party coverage

  • Ensure your policy addresses risks stemming from third-party vendors, cloud providers, and supply chain dependencies.

5. Monitor and report on security improvements

  • Regularly update insurers on improved security controls, which can lead to premium reductions or enhanced coverage.

Conclusion

Effective cyber insurance management is no longer just about purchasing coverage — it requires strategic alignment between security practices, risk assessments, and incident response capabilities. By adopting proactive strategies, CISOs can secure comprehensive coverage, minimize financial exposure, and enhance their organization’s resilience against cyber threats.

By staying informed about trends, implementing best practices, and fostering strong insurer relationships, CISOs can confidently navigate the complex landscape of cyber insurance in 2025 and beyond.

Authored by Pradnya Manwar, CISO, Thomas Cook

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