In boardrooms across the country, small business owners are nodding confidently during cybersecurity briefings. But in the server rooms below, their IT teams are frantically patching holes with digital duct tape. A startling new report reveals that while 43% of cyberattacks now target small businesses, most companies are dangerously overconfident about their defenses.
The Confidence Trap: Feeling Safe While Under Fire
The 2025 State of IT Security Report surveyed 445 small and medium business professionals and uncovered a troubling reality: 71% of SMBs feel confident handling major cyber incidents, yet only 22% have advanced cybersecurity systems in place. This dangerous gap between perception and reality leaves businesses vulnerable when they believe they’re secure.
The problem gets worse when you look at who’s most confident. Company executives report the highest confidence levels, while IT staff – the people managing daily security threats – show the lowest confidence and preparedness. It’s like having the captain confident about the ship while the crew sees water rushing in below deck.
Still Using Spreadsheets to Guard the Crown Jewels
Perhaps most shocking is how businesses manage their most sensitive access credentials. A staggering 52% of SMBs still rely on manual methods, such as spreadsheets or shared password vaults, to control who can access critical systems. This means that when hackers want to steal company secrets, they often find the keys conveniently organized in an Excel file.
Recent data show that 55% of ransomware attacks target businesses with fewer than 100 employees, making proper access management critical for survival. Yet the report found that cost concerns and lack of awareness keep many companies stuck with these risky manual systems.
The AI Promise vs. Reality Gap
While 71% of SMBs plan to increase their use of artificial intelligence for cybersecurity, 40% aren’t currently using any AI tools. The enthusiasm is there, but implementation remains elusive. Many businesses worry about cyberattacks on AI systems themselves (49%) or fear becoming too dependent on automated tools (46%).
This hesitation is understandable, but it could be potentially costly. Industry experts predict that by 2025, 45% of organizations worldwide will experience attacks on their software supply chains, representing a 300% increase from 2021.
Money Talks, But Not Loud Enough
The good news? Nearly two-thirds (63%) of SMBs increased their cybersecurity spending in 2024. The bad news? Almost 30% still spend less than 5% of their IT budget on security, and 55% say lack of funding remains their biggest obstacle.
It’s like buying a more expensive lock for your front door while leaving the windows wide open.
The Human Factor: Training Falls Behind
The report reveals that only 39% of businesses offer continuous cybersecurity training, while 17% provide no training at all. This is particularly concerning, as most successful attacks still rely on tricking employees into clicking on malicious links or sharing passwords.
Wake-Up Call for 2025
With 75% of SMBs unable to continue operating if hit with ransomware, the stakes couldn’t be higher. The report suggests that 2025 must be the year SMBs move from awareness to action.
The solution isn’t perfection – it’s building practical, consistent security habits that match real-world risks. As cyber threats continue to evolve, small businesses that bridge the gap between confidence and capability will be the ones still standing when the digital dust settles.